Buildclaw FAQ

Services Offered

At Buildclaw, we develop a wide range of websites including corporate websites, e-commerce platforms, portfolios, and blogs. Our team ensures that each website is tailored to meet the specific needs of your business.

Yes, we specialize in creating high-performance mobile apps for both Android and iOS platforms. Our apps are designed to provide an excellent user experience and meet the unique requirements of your business.

Absolutely! We offer comprehensive website redesign services to improve the look, feel, and functionality of your existing website, ensuring it aligns with modern design trends and performance standards.

Our process includes initial consultation, planning, design, development, testing, and launch. We work closely with you at every stage to ensure the final product meets your expectations.

Pricing & Packages

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Yes, we have special packages designed for startups that include essential features to get your business online quickly and affordably.

Yes, ongoing costs may include hosting, domain registration, and maintenance. We offer maintenance packages to keep your website running smoothly.

Project Timeline

The timeline for building a website varies based on its complexity. A basic website can take 4-6 weeks, while more complex projects may take several months.

Yes, we offer expedited services for urgent projects. Contact us to discuss your timeline, and we will do our best to accommodate your needs.

We strive to meet all deadlines, but in case of unavoidable delays, we communicate promptly and work with you to adjust the timeline and ensure project goals are met.

Client Collaboration

We believe in a collaborative approach. Clients are involved in the initial planning, provided with design mockups, and their feedback is incorporated throughout the project.

Absolutely! We encourage clients to share their ideas and inspirations. Our designers work with you to bring your vision to life.

We use various communication channels including email, phone calls, video conferencing, and project management tools like Trello and Slack to stay in touch with our clients.

Yes, we provide comprehensive training sessions to ensure you and your team are comfortable managing and updating your new website.

Community Engagement

Yes, Buildclaw is committed to supporting local businesses. We offer special rates and services tailored to help local enterprises grow online.

We engage in various community initiatives, including offering free workshops on web development and digital marketing for local businesses and students.

We are always open to collaboration on community projects. Contact us with your proposal, and we’ll explore how we can work together.

Technical Support

We offer ongoing support including website maintenance, updates, and troubleshooting to ensure your website runs smoothly.

You can report technical issues through our support portal, via email, or by calling our support hotline. Our team is available 24/7 to assist you.

Yes, we offer comprehensive website maintenance services to keep your site updated, secure, and performing optimally.

Yes, we provide support for website hosting issues, including server setup, configuration, and troubleshooting.

Billing & Account

You can manage your billing information through our secure client portal. If you need assistance, our support team is available to help.

We accept various payment methods including credit cards, PayPal, and bank transfers. Contact our billing department for more details.

Yes, you can upgrade or downgrade your service plan at any time. Contact our sales team to discuss the options available.

If you have any disputes or issues with billing, please contact our billing support team. We aim to resolve all billing issues promptly and fairly.